Smart Governance

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What is Smart Governence?
Smart Governance means intelligent and qualitative governance. The use of the Internet and new digital technologies creates a progressive government-civil partnership, strengthening government institutions and integrating all sectors of society. E-government aims to increase transparency of government acts, reduce bureaucracy and keep citizens from all social categories as informed and involved as possible.
The public administrations need intelligent systems and tools for efficient coordination between different departments, agencies and sectors, in order to have access to real-time data, for an optimal exchange of information and for the implementation of new welfare and development projects.
As more and more cities adopt smart city strategies, public institutions resort to using e-government solutions to strengthen democracy, stimulate civic spirit and ensure the well-being of citizens.
Intelligent solutions such as web portals, online forums, mobile applications and their integrated services provide two-way communication between authorities and citizens and help the latter to make their questions, suggestions and complaints heard. Similarly, websites and applications can be created where residents can report irregularities online as bribery and corruption online, or provide suggestions on government policies.

Smart Governance
• Participation and inclusion (SG-PI)
• Transparency and access to information (SG-TA)
• Public and social services (SG-PS)
• Multilevel governance (SG-GM)
• Efficient management of the municipality (SG- • Attraction of natural conditions (MI1)